Many different sectors are seeing an increase in demand for ISO 9001 certification as a means of assisting their organizational quality management systems in meeting international requirements. Internationally, it is the most widely applied standard for quality management systems. It helps businesses to go forward with ensuring that the quality of the services or goods they provide satisfies the expectations of their clients. However, who specifically gains from having an ISO 9001 certification, and why is it so important for these organizations?
