What NOT to Say when Public Speaking. Video series on phrases speakers should never use and why by Alan Hoffler of MillsWyck Communications (www.millswyck.com). In this edition of What Not To Say, we take a look at opening with excuses -- large and small -- and find out what the audience has to say about such an opening. For more resources, videos, and tips to make you a GREAT public speaker, visit www.millswyck.com.