CGNET Tutorial: Lync 2013 Phone Functions

submitted by New Movement Media on 05/21/14 1

Here we show you how to perform most of the basic telephone functions with Lync 2013, including answering calls, sending them to voice mail, ignoring them, checking for missed calls and replying, transferring calls, putting people on hold, calling someone's voice mail, and using the keypad with automated call attendants. We focus on doing this with your computer and a headset.

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