ec.europa.eu/energy/gas_electricity/consumer/rights_en.htm As a consumer, you are now better protected and have the right to choose the best gas and electricity deal for you. A single point of contact in each EU country helps you to find information on your rights and on opportunities for handling disputes. Companies selling electricity and/or gas today are required to provide transparent information on their price offers/tariffs and in their bills. Furthermore, companies must make it fast (less than three weeks) and simple for you to switch to the company (supplier) you choose. Now, the power is yours!

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