Revolutionizing the Service Industry A Culture Evolution Case Study - Culture Summit 2019

submitted by Culture Summit on 07/23/19 1

Your company’s culture doesn’t turn toxic because of a few bad seeds. It turns toxic because leadership didn’t see or outright ignored the signs that something was amiss. When this happens, culture change becomes a very daunting task. Efforts to do an immediate turnaround are inevitably a waste of time and energy. Instead, focus on evolving your culture over time so that the right infrastructure and foundation can be put into place. In this case study presentation, Afeef Hussain, Regional Director of Talent at The LUX Resorts and Hotels, will share his insights on how The LUX Resorts saved its business from going bankrupt in just 12 months by evolving and revolutionizing the culture. Learn more at www.culturesummit.co

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