BEyond Motivational Speakers South Africa Tony Dovale - Resilience Coach, Keynote Speaker business, Consultant, Author, Appreciative Team Building facilitator and transformation catalyst. Tony provides Heart based business talks on LeaderShift, TeamShift, MindShift, Lifeshift and HeartShift., WealthShift and HealthShift to transform workplace culture and personal lives. www.lifemasters.co.za for personal and team transformation and team buildings Google's Unexpected Discovery… Soft Skills Create the Most Success STEM Abilities Are Not Success Guarantors The Big Google did extensive workplace research on creating high performance Teams… What they discovered astounded them and was very different from their expectations… On top of the top 20 most valued Mindset qualities… Look at these 7 top characteristics for high performance workplace success at Google: 1. Being a good coach; 2. Communicating and listening well; 3. Possessing insights into others (including others different values and points of view); 4. Having empathy toward and being supportive of one’s colleagues; 5. Being a good critical thinker and problem solver; and 6. Being able to make connections across complex ideas. The surprise was that these are all soft skills rather than the hard skills…or STEM abilities (science, technology, engineering and math) they initially expected would be more valuable for success. Google collected data for its 2013 Project Oxygen. They then did another Project Aristotle in 2016. Project Aristotle analyzed data on inventive and productive teams and found that the best teams exhibited such soft skills as: • Equality, generosity, curiosity toward the ideas of one's teammates, empathy, and emotional intelligence. And, at the top of the list: • Emotional safety. No bullying. To succeed, each and every team member must feel confident speaking up and making mistakes. They must know they are being heard. Supporting the findings of Google's data was a recent survey by National Association of Colleges and Employers, of 260 employers (from small, to large, and powerful). This survey found that communication skills ranked in the top three most-sought after qualities by job recruiters. Most valued skills were: • Ability to communicate with one’s workers and • Aptitude for conveying the company’s product and mission outside the organization. There you have it…The right Mindset and requisite soft skills are the FOUNDATION of a productive, passionate, high performance, professional Workplace. Are you developing your own soft skills for increased workplace success? Reach out to your staff, involve them in creating a High Performance System and workplace to create a win/win for everyone…It helps to create a safer, happier and more productive workplace for everyone. www.tonydovalespeaks.com for Consciously Constructive High Performance System talks and conference presentations

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