This help video shows how a site administrator can give a particular user download status which allows that user to download files of a particular quality. This involves use of the Customer Relationship Management system that is built into MEMAT. MEMAT uses the open source Sugar CRM as a system for managing those who sign up to the MEMAT site and those interested in your archive. MEMAT is a digital asset management (DAM) system that conforms closely to the ISO standard for long-term archiving of digital media. To see text instructions for giving your users download status please go to: memat.blogs.africamediaonline.com/2010/07/12/allowing-someone-to-download/. To see instructions for working with your CRM please go to: memat.blogs.africamediaonline.com/2010/09/28/customer-relationship-management-2/.

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