How to Consciously Design Your Employee Experience with Christina Kosmowski - Culture Summit 2018
submitted by Culture Summit
on 08/29/18
1
Speaker: Christina Kosmowski, Global Head of Customer Success at Slack Improving customer experience is often a top business priority, but what about employee experience? Studies have shown that companies that excel at customer experience have a workforce that is 1.5X more engaged than companies that don't excel at customer experience. In this session, Christina Kosowski will use the principals of customer success to teach you how to design your employee experience to maximize engagement and performance. In this keynote, Christina will cover designing culture and the employee journey as it spans across: - Hiring - Onboarding - Performance - Growth - Exit Interested in learning more? Visit www.culturesummit.co
