There is an art to asking a good question, but all too often the questions asked in community engagement make assumptions about the community, their knowledge and their needs. Communities can be a wonderful source of knowledge and expertise, and Max Hardy demonstrates that giving them the opportunity to rise to the occasion through thoughtful questions can improve decisions, generate change and enhance democracy. One of Australia’s foremost experts in deliberative processes, renowned internationally for his skillful design and facilitation of community engagement processes. With a particular interest in deliberative democracy, appreciative inquiry and collective impact, Max has developed innovative models for collaboration and community engagement. He has co-authored two books, presented papers at numerous international conferences, and is a regular guest lecturer at the University of Sydney, and University of Melbourne. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx