How to be a great leader? If she can not teach you, then no one can! Knowledge is her element and her passion for creating future leaders ranks her among one of the most certified trainer in Bulgaria. Teodora Georgieva is a senior L & D manager at TELUS International Europe's largest employer in the BPO industry. As part of the company's global L & D team, she is responsible for the development and deployment of a number of training programs. Theodora is certified on 3 continents for a number of different models of human management. She is Ken Blanchard's only master trainer in Bulgaria in Situational Leadership Experience. He is also an interpreter of types of people based on the Meier Brix (MBTI) model. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx