This past November, Danny Meyer’s Union Square Hospitality group turned dining out on it’s head by introducing a zero-gratuity policy. This game changer not only affects the BOH, FOH, and diners experience/paycheck, but it is having a ripple effect across the restaurant industry as a whole. Adam Rapoport, EIC of Bon Appétit, sits down with Meyer to discuss the praise and backlash of a no-tipping world and the policies that are yet to come. This session is part of convergence programming and is accessible to multiple badges beyond Interactive, Gold and Platinum. Subscribe: www.youtube.com/user/sxsw?sub_confirmation=1 About SXSW: Started in 1987, South by Southwest (SXSW) is a set of film, interactive, and music festivals and conferences that take place early each year in mid-March in Austin, Texas. SXSW’s original goal was to create an event that would act as a tool for creative people and the companies they work with to develop their careers, to bring together people from a wide area to meet and share ideas. That continues to be the goal today whether it is music, film or interactive technologies. Connect with SXSW Online: Visit the SXSW WEBSITE: www.sxsw.com Like SXSW on FACEBOOK: www.facebook.com/SXSWFestival Follow SXSW on TWITTER: www.twitter.com/SXSW www.youtube.com/user/SXSW

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