Technology Creates a Halo Effect
submitted by Future Point of View
on 10/07/15
1
Organizations who use technology properly create a halo around themselves that customers notice. Technology speaker and consultant Scott Klososky says those who use data and technology to improve transactions, deepen relationships, and utilize mobility to deliver services in unique ways dramatically increase loyalty and engagement. You can be sure customers can tell the organizations who possess this halo...and those who do not.
