Professor John Hayes explains the term Appreciative Inquiry, and shows how to use it in the working place. Through examples and experiences he gives the manager new tools to understand and work with the employees, so that they stay at the company and feels appreciated and valued, thus working more effectfull and creating a good working environment. John Hayes is professor in management and his research focus on cognitive style and processes of change and development in organizations asbcast.dk/info_john_hayes1