In this revealing documentary, veteran correspondent John Merrow takes you behind the ivy-covered walls of our colleges and universities to see if they are delivering on their promise. Debunking commonly held notions about the rite of passage known as the college experience, this PBS documentary follows 30 students and their teachers along the path of higher education, from admission to graduation, and exposes the disappointment, disorientation and deflation many students feel -- in both public and private schools. This revealing study also addresses the quality and readiness of America's future work force.