Record incoming calls, outgoing calls, or both from within 360 CTI app's click-to-dial UI. You could then readily retrieve these recordings under 'Activity History' of respective records - all in your Salesforce instance. We see you like productivity & that makes two of us. Reach out to us at for a good talk@ sales@360smsapp.com Don't be a stranger. Pay us a visit here: www.360smsapp.com About the 360 SMS App 360 SMS is a ‘true’ zero-code solution for one-stop, Salesforce-native texting, that works even while you sleep. Use it to bring other force-multiplying capabilities like templates, link-tracking, Ringless Voicemail, intelligent-texting, and a one-view conversation console, to your fingertips. Send automated bulk, batched, and 1-on-1 text over any Salesforce record, and let non-tech users distill hours of work into minutes. Come, check us out @ LinkedIn www.linkedin.com/company/360smsapp/ AppExchange appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000DpSyIEAV Website www.360smsapp.com/ Facebook www.facebook.com/360SMSApp/ Instagram www.instagram.com/360smsapp/