Against most of the technical issues, there may be two types of methods to troubleshoot them. The first one is the almost permanent method that can work for a long time, and the second one may be the temporary method that can work for a shorter period of time only. What type of fix you may get against your Facebook related issues, highly depends on how do you contact Facebook customer service. www.digitalworldsupport.com/social-media/facebook-customer-service-hack/