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Oppenheimer continues that fees and customer service appear to be the main drawbacks in money transfers. The lower the rates, the more money your beneficiary gets," he says." His guidance? "To make sure they're fair, look into transfer fees and exchange rates."
It could go without saying, but at some existing money transfer firms, customer service may also be lacking. "Look for an open, transparent company that lets you know exactly when your money is going to reach your recipient," says Oppenheimer. "To help you, find one that will share updates along the way, or is easily accessible 24/7."
