The average person will only buy from a business once or twice. Only 3% of buyers are loyal to a brand, and less than 1% are extremely loyal. So, how do you increase the number of times a customer buys from you?
The key is to understand customer loyalty and customer satisfaction. With this knowledge, you can create a system that will increase repeat sales and boost your business.
www.business2sell.com.au/blogs/strategy/how-to-boost-repeat-sales-with-effective-loyalty-management